Updates
March, 2021
Mar, 31: Support ticket responses might be delayed within April 1st & 4th due to Easter holidays. We'll strive to address your concerns ASAP, nevertheless. We appreciate your patience and understanding.
January, 2021
Jan, 20: If you haven't received your confirmation email over the last 24hrs, please throw us a line over LiveChat or contact us at help@deathbycaptcha.com and we'll be happy to assist you! We appreciate your business.
December, 2020
Dec, 02: RESOLVED - Our API was undergoing an emergency update earlier Today and thus your submissions may have been negatively affected. This was quickly dealt with and the service is now back to 100%, but if you were affected by this please contact us and we'll compensate you, no question asked. We appreciate your business!
October, 2020
Oct, 29: RESOLVED - The service is undergoing an emergency server update and thus your submissions may be negatively affected. We're working hard on fixing this and things should be back to normal ASAP. We apologize for the inconvenience and appreciate your patience and understanding.
Oct, 27: RESOLVED - Today (Oct. 27th), between 2:30 pm -3:30 pm (UTC-4) the service faced some issues due to an unexpected emergency server maintenance, which may have affected your submissions during said time. Everything is back to 100%, so you should be able to use the service normally again. If you were affected by this and/or are facing issues, please don't hesitate to contact us! We appreciate your understanding.
September, 2020
Sep, 23: RESOLVED - By ~ 9:50 A.M UTC-4 the service was facing some issues that might have affected your Recaptcha V2 solving activities. Everything went get back to normal in a matter of minutes and all should be working fine now. We appreciate your patience and understanding!
Sep, 14: RESOLVED - In order to keep our systems working optimally, a quick service update is scheduled for tomorrow Tuesday, September 15th. The service may be unavailable for about 10 minutes, between 2:00 - 2:10 P.M UTC-4. We appreciate your patience and understanding!
August, 2020
Aug, 17: RESOLVED - Website access is facing some intermittent issues, but you should be able to use the API normally regardless, so your CAPTCHA solving operations shouldn't be affected. We will be back to normal soon - we apologize for the inconvenience and appreciate your patience and understanding! please, contact us (https://deathbycaptcha.com/user/login) if you need assistance with anything.
Aug, 03: RESOLVED - Today our Live Chat Support application is unavailable due to maintenance. It will be back soon, but in the meantime, should you have any concerns please reach out to us via email (https://deathbycaptcha.com/user/contact) and we'll get back to you in less than 24hrs!
July, 2020
Jul, 09: RESOLVED - Today (July 9th) the website was temporarily unavailable between 00:48 - 01:42 A.M (UTC-4) due to an emergency server maintenance. Everything is back to 100%, so you should be able to use the service normally. If you were affected by this and/or are facing issues, please don't hesitate to contact us! We appreciate your understanding.