Mises à jour

January, 2012

Jan, 23: We faced a 15 minute outage around 12PM EST due to an emergency maintenance update.

Jan, 09: We experienced a temporary overload due to technical issues around 1pm EST through 5pm. This resulted in higher than usual captcha solve times and rejection rates. The situation has been resolved and we apologize for the inconvenience.

December, 2011

Dec, 13: We had to make an emergency update which caused 10 minutes of downtime around 1PM EST. This update will result in a higher capacity during the usual peak hours (3PM - 6PM EST).

November, 2011

Nov, 07: We may be facing increased solving times today from 1PM-5PM EST (GMT -5). This is due to some religious festivities in our human worker's countries.

October, 2011

Oct, 12: We are experienced technical problems in the afternoon and evening hours server time (EST) that temporarily caused the solve times to be A LOT slower than usual for CERTAIN clients. The issue has been resolved.

September, 2011

Sep, 26: We faced server problems that caused a partial outage in the service from 6:45 PM to 7:30 PM EST (GMT -4). We're currently making changes to prevent this event from happening again in the future.

Sep, 19: We're facing heavy peak-hour overload due to an unexpected decrease in decoding capacity. We estimate that these overload occurrences will be completely solved by Wednesday.

Sep, 15: Due to severe weather in the region we have a shortage of human solvers today. Expect heavy overload during the hours of 1pm to 6pm server time (EST). We sincerely apologize for the inconvenience.

August, 2011

Aug, 26: At approximately 18:00 server time (EST) some of our clients were unable to connect to our services. The problem has been resolved.

Aug, 22: At 15:30 EST we experienced temporary overload due to very heavy unexpected demand. This caused the solve times to increase substantially. More operators were brought online and solve times were back at normal levels by 18:00 EST.


Statut: Charge élevée

Les serveurs sont pleinement opérationnels, mais le temps de réponse peut être, temporairement, supérieur à la moyenne.
  • Temps de résolution moyen
  • 4 secondes - Normal CAPTCHAs (1 min. il y a)
  • 41 secondes - reCAPTCHA V2, V3, etc (1 min. il y a)
  • 17 secondes - hCAPTCHA & autres (1 min. il y a)
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Notre système est conçu pour être totalement convivial et facile à utiliser. Si vous rencontrez des problèmes, envoyez-nous simplement un e-mail àE-mail du support technique DBC com, et un agent de support vous répondra dans les plus brefs délais.

Support en direct

Disponible du lundi au vendredi (10 h à 16 h HNE) Live support image. Link to live support page